Privacy Policy Statement for HatchMed’s ComCierge System
July 1, 2023

  • Please note that no Personal Identifiable Information is collected by the ComCierge System

  • At HatchMed, we are committed to ensuring the privacy and security of our users. This Privacy Policy Statement outlines our practices regarding the collection, use, and protection of information when you use our ComCierge system. We want to emphasize that we do not collect any personally identifiable information from end users. Please read this statement carefully to understand how we handle data within the ComCierge system.

    Information Collection:
    1.1 Non-Personal Information: When you use HatchMed’s ComCierge system, we may collect non-personal information that is not directly identifiable to you as an individual. This may include, but is not limited to, device information, IP addresses, browser type, and operating system. This information is collected for the purpose of improving the functionality and performance of the system.

    Information Use:
    2.1 Service Provision: The non-personal information collected is used solely for the purpose of delivering and enhancing the services offered through the ComCierge system. This includes improving the system’s performance, identifying usage patterns, and troubleshooting any technical issues that may arise.

    2.2 Aggregated and Anonymous Data: We may aggregate and anonymize the non-personal information collected to conduct research, analysis, and to improve the ComCierge system. This data is used in an aggregated and anonymous form and cannot be linked back to any individual.

    Information Sharing:
    3.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in operating and maintaining the ComCierge system. These service providers may have access to non-personal information but are contractually obligated to maintain its confidentiality and use it solely for the purpose of providing services to HatchMed.

    3.2 Legal Requirements: We may disclose non-personal information if required to do so by law, regulation, or legal process, or in response to a valid request from law enforcement authorities or other government officials.

    Data Security:
    4.1 We implement reasonable measures to protect the non-personal information collected through the ComCierge system from unauthorized access, disclosure, alteration, or destruction. However, it is important to note that no data transmission or storage system can be guaranteed to be 100% secure. We cannot ensure or warrant the security of any information you transmit to us or store on the ComCierge system.

    Your Choices:
    5.1 Since we do not collect personally identifiable information, there are no specific opt-out or data access provisions necessary. You can rest assured that your personal information remains private while using the ComCierge system.

    Changes to this Privacy Policy:
    7.1 We may update this Privacy Policy Statement from time to time. Any changes will be posted within the ComCierge system, and the revised policy will indicate the date of the last update. We encourage you to review this Privacy Policy periodically for any updates.

    Contact Us:
    8.1 If you have any questions, concerns, or requests regarding this Privacy Policy Statement or the privacy practices related to the ComCierge system, please contact us at:

    HatchMed Corporation
    Address: 1177 Andover Park W, Seattle, WA 98188
    Email: support@hatchmed.com<
    Phone: 844-428-2463

    By using the HatchMed ComCierge system, you acknowledge that you have read, understood, and agree to the terms and conditions of this Privacy Policy Statement.

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